Hospitality Supervision and Leadership
Subject code
HOS
Course Number
256
Course Title
Hospitality Supervision and Leadership
Catalogue Description
This course focuses on the principles of good supervision and leadership as they apply to day-to-day hospitality operations. Topics include recruiting, selection, orientation, compensation and benefits, motivation, teamwork, coaching, employee training and development, performance standards, discipline, employee assistance programs, health and safety, conflict management, communicating and delegating, and decision making and control.
Number Of Credits
3